Privacy Policy
What we collect
- Account details: name, email address, and optionally a phone number and mailing address you enter on your profile.
- Property management data you enter: properties, leases, tenants, expenses with receipt images, mileage, and trade contacts, all owned by your household.
- Signed payment receipts: when a contractor signs a payment acknowledgment, we record their typed name, IP address, and device information to make the record defensible.
- Operational records: an activity log of account actions and a log of messages the system sends.
How we use it
Only to operate PorchLedger: rendering your dashboard, generating leases and tax paperwork, and sending the emails and text messages described below. We do not sell your data, share it for advertising, or use third-party analytics or tracking. Session cookies are used solely to keep you signed in.
Emails and text messages
PorchLedger emails household members about account activity (expenses logged, statements, renewal reminders, alerts, sign-in codes). If you separately opt in on your profile, we also send text messages for sign-in codes, lease renewal reminders, and severe weather or disaster alerts. Reply STOP to any text to opt out immediately; reply HELP for help. Message and data rates may apply.
Who processes your data
- Amazon Web Services: hosting and encrypted storage of all application data.
- Amazon SES: email delivery.
- Twilio: text-message delivery. Your phone number is shared with Twilio only to deliver messages you opted into.
- Public data sources (FRED, HUD, NWS, FEMA, Census): property addresses are used to look up market and safety data; nothing else is sent to them.
Household sharing
Properties, leases, expenses, and reports belong to a household. Every member of your household can see that data. Contractors who sign receipts see only the payment they are acknowledging.
AI assistants
If you connect an AI assistant, it acts under your account with a limited, revocable token. Every AI-initiated change emails your household. You can disconnect assistants or revoke all AI access from your profile at any time.
Retention and deletion
Your data is kept while your account exists. You can delete your account from your profile; households you solely own are permanently purged with their properties, leases, expenses, and receipt images. You can also export a full backup of your household's data at any time.